Shipping Policy
Thank you for visiting and shopping at Riya Collective. Following are the terms and conditions that
constitute our Shipping Policy.
If you are not entirely satisfied with your Indian fashion rental, we're here to help. Our guarantee is that we can help style you for each event so if you have any questions or concerns with sizing simply have our stylist help. Simply email any questions to [email protected] and we will respond ASAP.
Shipment processing time
All orders are processed within 24 hours after which the item can be shipped. Shipping typically takes 4 business days. Orders are not shipped or delivered on weekends or holidays. If there will be a delay in shipment of your order for any reason, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout based on standard 4-day shipping. If you need faster shipping, please contact [email protected].
Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Riya Collective ships to addresses within the U.S.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Riya Collective is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Riya Collective is not liable for any products damaged or lost during shipping. However, if you received your order damaged, please contact [email protected] so that we can confirm that the damage happened during shipping. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy We currently do not ship outside the U.S.
