Shipping Policy

Thank you for visiting and shopping at Riya Collective. Following are the terms and conditions that

constitute our Shipping Policy. Simply email any questions to [email protected] and we will respond ASAP.

Shipment processing time

All orders are processed within 24 hours after which the item can be shipped. Shipping typically takes upto 2 weeks straight from India. Orders are not shipped or delivered on weekends or holidays. If there will be a delay in shipment of your order for any reason, we will contact you via email or telephone. Depending on the designer the piece itself may take upto 3 weeks to be made. Please order 5-6 weeks ahead of your event.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout based on standard upto 2 week international. If you need faster shipping, please contact [email protected].

Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Riya Collective ships to addresses globally

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Riya Collective is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Riya Collective is not liable for any products damaged or lost during shipping. However, if you received your order damaged, please contact [email protected] so that we can confirm that the damage happened during shipping. Please save all packaging material and damaged goods before filing a claim.