We guarantee that your order will reach you in a maximum of 4 weeks after you place your order and could arrive any time sooner than that.
We will send you an update when the item ships along with the tracking number and you can contact us any time at [email protected] to get a status on your order.
We are offering free returns on any item you purchase through Riya Collective if it does not meet your expectations. Just email [email protected] and let us know that you’d like to return the product and why. We will refund you for those items and send you a shipping label to mail the items to the Riya Collective headquarters in San Francisco (instead of trying to return them back to the designer in India which would be nearly impossible!).
We hope that the policies above make it easier for you to purchase from these talented global designers and give you confidence that you will receive the customer care and quality service that you deserve.